Privacy Policy

Introduction

At Discover Lebanon Tours, your privacy and trust are our top priorities. We are committed to protecting your personal information and ensuring it is handled securely and responsibly.

This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, make bookings, or use our services. By visiting our website or booking a service, you agree to the practices described in this policy.

We follow industry best practices to protect your data, offering you a safe and reliable experience when booking Beirut airport transfers, private sightseeing tours, and other services with us.

Information We Collect

When you interact with Discover Lebanon Tours, we may collect:

• Name – to personalize communication and bookings.

• Email Address – for booking confirmations, updates, and support.

• Phone Number & WhatsApp – to contact you about airport transfers, tours, or inquiries.

• Pickup & Drop-off Details – for transfers and tour planning.

• Payment Information – securely processed through trusted third-party providers (we never store payment details).

• Browser & Device Data – to improve our website performance and user experience.

• Communication Preferences – to send relevant offers or updates, if you choose to subscribe.

Information is collected through our website booking forms, email inquiries, WhatsApp communication, and when you make a direct booking.

How We Use Your Information

Your personal information is used to:

1. Confirm and Manage Bookings – including airport transfers and private tours.

2. Provide Timely Updates – send booking confirmations, reminders, and tour notifications.

3. Customer Support – resolve inquiries and provide assistance quickly.

4. Improve Services – personalize your experience and enhance our offerings.

5. Marketing Communications – only if you’ve opted-in to receive special offers or newsletters.

Sharing Your Information

We may share your information only when necessary:

• Service Providers – with trusted partners like payment processors or tour operators who help deliver our services.

• Legal Compliance – if required by law, to comply with regulations or respond to legal requests.

• Business Changes – in case of a merger, acquisition, or restructuring.

We never sell or rent your personal information to third parties.

Data Security

We take strict measures to protect your data:

• Encryption – secure transmission of data using advanced encryption technologies.

• Access Controls – only authorized personnel can access sensitive data.

• Regular Security Reviews – ongoing updates to protect against threats.

User Rights

You have the right to:

• Access – request a copy of the data we hold about you.

• Update – correct inaccurate or outdated information.

• Delete – request deletion of your personal data, subject to legal obligations.

• Opt-Out – unsubscribe from marketing communications anytime.

For privacy requests, please email us at info@discoverlebanontours.pro.

Cookies and Tracking Technologies

Our website uses cookies and tracking tools to:

• Improve site functionality and save your preferences.

• Analyze traffic to enhance user experience.

• Deliver relevant content and promotions.

You can manage cookie settings in your browser. Disabling cookies may affect certain features of our website.

Third-Party Services

We work with trusted third-party services to operate our business efficiently, such as:

• Payment Gateways – to process secure online payments.

• Google Analytics – to understand how visitors use our website and improve services.

• Calendly – for smooth booking scheduling and confirmations.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted here, and if significant, we’ll notify you via email or on our website.

Please review this page regularly to stay informed about how we protect your data.

Contact Information

For any questions about this Privacy Policy or your data: 

📧 Email:  info@discoverlebanontours.pro

📞 Phone/WhatsApp: +9613484832

📍 Address: Beirut, Lebanon

Discover Lebanon with Confidence

Whether you need a reliable Beirut airport transfer or want to explore Lebanon’s most iconic sights, Discover Lebanon Tours ensures a safe, secure, and unforgettable experience.