🔒Privacy Policy

🏛️ Introduction

At Discover Lebanon Tours, your privacy and trust are extremely important to us.
We are committed to protecting your personal information and ensuring it is handled securely, responsibly, and transparently.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or book our services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

We may work with trusted third-party partners to support our operations. Your privacy remains protected at every step.

🧾 Information We Collect

When you interact with Discover Lebanon Tours, we may collect the following information:

Personal Details: Name, email address, phone number, and WhatsApp number
Booking Information: Tour or transfer date, pickup location, number of travelers, and service details
Payment Information: Processed securely via third-party payment providers (we do not store full payment details)
Technical Data: Browser type, device information, IP address, and usage data
Communication Records: Messages sent through contact forms, email, or WhatsApp

We collect only the information necessary to provide our services efficiently and professionally.

💡 How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

Confirming and managing bookings for tours and airport transfers
Communicating important updates, reminders, and confirmations
Providing customer support and responding to inquiries
Improving website functionality and user experience
Sending promotional or travel offers only if you have opted in voluntarily

Messages exchanged via WhatsApp or email are used solely to manage your booking or respond to your request.

🤝 Sharing Your Information

We do not sell, rent, or trade your personal data.

Information may be shared only when necessary, with trusted partners such as:

Service Providers: Drivers, tour partners, and operational staff involved in delivering your service
Payment Processors: Secure third-party platforms handling online payments
Legal Authorities: When required by law or official request
Business Changes: In the event of restructuring or ownership changes, your data remains protected

All partners are required to comply with applicable privacy and data protection laws.

🛡️ Data Security

We implement strong security measures to protect your information, including:

Secure data transmission using encryption technologies
Restricted access to personal data (authorized personnel only)
Regular monitoring and system updates to prevent unauthorized access

While no system is 100% secure, we take all reasonable steps to safeguard your data.

👤 Your Rights

You have the right to:

Access your personal information
Update or correct inaccurate data
Request deletion of your personal data (subject to legal obligations)
Opt out of marketing communications at any time

To exercise your rights, please contact us at:
📧 info@discoverlebanontours.pro

🍪 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember user preferences
Improve website performance and functionality
Analyze visitor behavior to enhance user experience

By using our website, you consent to the use of cookies under this Privacy Policy.
You can disable cookies in your browser settings; however, some site features may not function properly.

⚙️ Third-Party Services

We use reputable third-party services to operate efficiently, including:

Payment Gateways for secure online transactions
Google Analytics for website performance and visitor insights
Booking & Scheduling Tools for managing reservations and confirmations

All third-party services comply with applicable privacy regulations.

🗓️ Policy Updates

We may update this Privacy Policy periodically to reflect service improvements, legal changes, or operational updates.

Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.
We encourage you to review this policy from time to time.

📬 Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Discover Lebanon Tours
📧 Email: info@discoverlebanontours.pro
📞 Phone / WhatsApp: +961 3 484 832
📍 Address: Beirut, Lebanon

🌍 Discover Lebanon with Confidence

Whether you’re booking a reliable Beirut airport transfer or exploring Lebanon’s most iconic destinations, your privacy and safety are always our priority.

Your data is protected.
Your booking is secure.
Your experience is unforgettable. 💙